The second-hand marketplace Shoppers Share Frustration Over Size Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments but did not contact all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with other platforms.
They have suggested members to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Modifications
Earlier, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.
Shopper Stories
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: earlier, Vinted reversed a change to its shipping options after backlash from users.
